Return Policy

Phonzyx Return Policy

Thank you for shopping with Phonzyx! We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer an easy and straightforward return process.

Return Guidelines:

  • Return Period: We accept returns within 30 days from the date of purchase.
  • Condition of Items: The item must be unused, in its original packaging, and in resalable condition to be eligible for a return.
  • Non-Returnable Items: Certain products such as personalized items, gift cards, and downloadable content cannot be returned.
  • Proof of Purchase: A receipt or proof of purchase is required to process your return.

How to Return an Item:

  1. Contact Us: Reach out to us via email at phonzyx@gmail.com to initiate a return. Please include your order number and the reason for your return.
  2. Return Authorization: We will provide you with a Return Authorization Number (RAN) and instructions for returning your item.

Refunds:

  • Once your return is received and inspected, we will notify you via email about the status of your refund.
  • If approved, the refund will be processed to your original payment method within 7-10 business days.
  • Please note that shipping costs are non-refundable.

Exchanges:

  • If you wish to exchange an item, please contact us directly at phonzyx@gmail.com. We will guide you through the process and check product availability.

Contact Information:

If you have any questions or need further assistance, please feel free to contact us:

We are committed to providing excellent customer service, and we appreciate your trust in Phonzyx!