FAQs
How long does shipping take?
Our standard shipping typically takes 3-5 business days for domestic orders. Please note that shipping times may vary based on your location and any potential shipping delays.
Do you ship internationally?
Yes, we offer international shipping. International orders usually take 7-14 business days to arrive, depending on the destination and customs processing times.
How can I track my order?
YFor order tracking or updates, please email us at phonzyx@gmail.com with your order number, and we will provide you with the latest status.
Can I cancel my order after I already paid?
Once an order is placed and payment is processed, it enters our system for quick fulfillment. Unfortunately, this means that we cannot guarantee cancellations. However, if you need assistance, please phonzyx@gmail.com as soon as possible, and we'll do our best to assist you.
How can I contact you?
We’re here to help! If you have any questions or need assistance with your order, feel free to reach out to us. Below are the ways you can contact Phonzyx:
1. Email Support:
You can contact us directly via email at phonzyx@gmail.com for any inquiries or assistance. Whether you need help with your order, have product-related questions, or need support, we will respond as quickly as possible.
2. Business Hours:
Our team is available to assist you during the following hours:
- Monday to Friday: 9:00 AM – 6:00 PM (CET)
- Saturday & Sunday: Closed
We will do our best to reply to your email within 1-2 business days. For urgent matters, please reach out during our business hours.
3. Response Time:
While we aim to respond to all inquiries within 24 hours, please note that response times may vary during busy periods. We appreciate your patience and will address your concerns as quickly as we can.